I spoke with Chad briefly on April 26th regarding upcoming the possibility of an Armed Security Upgrade.  I wanted you and Chad to know that out of the eight calls to instructors provided by Oregon DPSST, yours was the only call to answer its phone.  Oddly enough, only three persons even bothered to return the call!
 
I wanted you to know that I was impressed.
 
And seeing your website today, I'm even more so.  Its material, depth and accessibility shout the words "professional" and "customer service."  As someone relatively new to the security industry but coming with a lifetime of customer service, business and instructional experience in the church and community, I appreciated it.

Nice job!